When you pay with a ZEN company card for electronics, you get an additional year of warranty, so buy products using the ZEN Mastercard. 

Important! The purchase must be fully paid for with the ZEN Mastercard for which you received your insurance certificate at the time you ordered the card.

Extended warranty applies also in case when payment will be made using Google Pay or Apple Pay with ZEN card connected. 

Warranty applies to purchased RTV and household appliances bought in physical or online shop that have a manufacturer's warranty of no more than 3 years. The warranty is extended by 12 months. 

The extended warranty offer: 

• for individual account is only for personal use.   
• for business account is for business and personal use.  

Limits for extended warranty electronic product purchases:  

For personal account:  

• Plan GOLD –  1500 EUR 
• Plan PLATINUM – 5000 EUR 

For business account:  

• Each plan – 5000 EUR  
  

How does it work?  
 

Buying a product with a 2-year default producer warranty using ZEN card. ZEN will extend it automatically to 3 years.

Products covered by extended warranty offer in ZEN:   

• Audio and video equipment including televisions, home cinema projectors, home entertainment systems, cameras, video cameras, GPS systems, mobile telephones, electric gardening tools, communication and computing items (such as desktop PCs, laptops, monitors, photocopiers, fax machines, scanners, game consoles, modems, notebooks, tablet computers), computer software and other accessories to computers not fully assembled by the manufacturer.  
  

• Electrical household appliances including washing machines, tumble/washer dryers, dishwashers, cookers, ovens, refrigerators, vacuum cleaners, clothes irons, toasters, electric toothbrushes. 

 If your product is damaged after the manufacturer's warranty expires, apply for its extension by entering the details of a specific transaction. Click on the "Help" icon and then on "Extended Warranty". 

Please contact AXA directly for more details on insurance. 

You can also find General User Terms in your card details in the ZEN app. 

Contact details with a phone number can by found at the links below: 

 
For PL customers : https://www.zen.com/insurance/b2b/pl
For EU customers : https://www.zen.com/insurance/b2b/en

When you pay with a ZEN card for electronics, you get an additional year of warranty, so buy products using the ZEN Mastercard.

Important! The purchase must be fully paid for with the ZEN Mastercard for which you received your insurance certificate at the time you ordered the card.

Extended warranty applies also in case when payment will be made using Google Pay or Apple Pay with ZEN card connected. 

Warranty applies to purchased RTV and household appliances bought in physical or online shop that have a manufacturer's warranty of no more than 3 years. The warranty is extended by 12 months. 

Limits for extended warranty electronic product purchases:  

For personal account:  

• Plan GOLD –  1500 EUR 
• Plan PLATINUM – 5000 EUR 

For business account:  

• Each plan – 5000 EUR  
  

How does it work?  
 

Buying a product with a 2-year default producer warranty using ZEN card. ZEN will extend it automatically to 3 years.

Products covered by extended warranty offer in ZEN:   

• Audio and video equipment including televisions, home cinema projectors, home entertainment systems, cameras, video cameras, GPS systems, mobile telephones, electric gardening tools, communication and computing items (such as desktop PCs, laptops, monitors, photocopiers, fax machines, scanners, game consoles, modems, notebooks, tablet computers), computer software and other accessories to computers not fully assembled by the manufacturer.  
  

• Electrical household appliances including washing machines, tumble/washer dryers, dishwashers, cookers, ovens, refrigerators, vacuum cleaners, clothes irons, toasters, electric toothbrushes. 

 If your product is damaged after the manufacturer's warranty expires, apply for its extension by entering the details of a specific transaction. Click on the "Help" icon and then on "Extended Warranty". 

Please contact AXA directly for more details on insurance. 

You can also find General User Terms in your card details in the ZEN app. 

Contact details with a phone number can by found at the links below: 

 
For PL customers : https://www.zen.com/insurance/b2c/pl 
For EU customers : https://www.zen.com/insurance/b2c/en 

Unfortunately not. To get additional year of warranty you need to pay the full amount with ZEN Card during the purchase.  

Unfortunately not. To get additional year of warranty you need to pay the full amount with ZEN Card during the purchase.  

You can find the details about the extended warranty here. 

Details about the extended warranty for:

Individual client:

• ZEN Card – Extended warranty, gold plan for individual client
• Insurance Product Information Document - gold plan for individual client
• ZEN Card – Extended warranty, gold plan for UK individual client
• Insurance Product Information Document - gold plan for UK individual client
• ZEN Card – Extended warranty, platinum plan for individual client
• Insurance Product Information Document - platinum plan for individual client
• ZEN Card – Extended warranty, platinum plan for UK individual client
• Insurance Product Information Document - platinum plan for UK individual client

Bussiness client:

• ZEN Card – Extended warranty, for business client
• Insurance Product Information Document -for business client
• ZEN Card – Extended warranty, for UK business client
• Insurance Product Information Document - for UK business client