Your ZEN Card works like a standard debit card. You can use it for everyday payments, online shopping, and cash withdrawals. Here’s what you can do with it and what to keep in mind.
What types of ZEN Cards are available?
ZEN.COM offers different card types. You can order a physical or virtual version of:
- ZEN PRO Card. Learn more here: What is a ZEN PRO Card?
- ZEN Travel Card. Learn more here: What is a ZEN Travel Card?
- ZEN Basic Card. Learn more here: What is a ZEN Basic Card?
Each card is designed for different needs, whether you travel often, use your card daily, or want access to additional benefits.
Where can I use my ZEN Card?
You can use your ZEN Card almost anywhere payment cards are accepted, except in selected countries listed here. Some countries may be restricted due to legal or regulatory requirements.
You can use your ZEN Card to:
- Pay in physical stores
- Pay online
- Withdraw cash from ATMs
It works just like other debit cards in everyday situations.
Are there any restrictions?
ZEN Cards cannot be used for certain gambling-related transactions due to regulatory requirements.
If a transaction falls into a restricted category, the payment will not be processed.
In which currencies can I pay?
You can pay with your ZEN Card in any currency supported by ZEN.COM.
If you pay in a currency that isn’t currently supported by ZEN.COM for holding funds:
- The payment can still go through.
- The card scheme will automatically apply its exchange rate.
You don’t need to manually exchange money before paying. The amount is converted automatically during the transaction.
To see how exchange rates are applied and what to expect, read: How does automatic currency conversion for card payments work?