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What are my transaction limits in ZEN.COM?
Where can I open a ZEN Personal account?
Why do I see "Unlock your transaction" in my ZEN.COM app?
How long does it take to process my transfer?
How to check what is my account number (IBAN)
Transfer to my ZEN account didn't arrive
What is a ZEN PRO Card?
When should I use a ZEN PRO card, ZEN card, or ZEN Travel card?
What is the Reward Zone moneyback programme?
What's new
Fresh features and updates from ZEN.COM.
Browse topics
First steps
Become a ZEN.COM client and verify your account
Account
Update your account settings and details, change your subscription plan
Security
Prevent scams and keep your ZEN account secure
Transfers
Send and receive money using your ZEN account
Top-ups
Add funds to ZEN.COM using your card, or other payment methods
Currency exchange
Exchange currencies and manage your multi-currency balances
ZEN Cards
Order, use, and manage your ZEN Cards
Cash withdrawals
Withdraw physical cash using available methods
Reward Zone
Earn more with Shards, complete Quests, and redeem Stones
Instant Cashback
Receive cashback for purchases and check how it’s calculated
ZEN Care Shopping Protection
Get help with damaged, missing, or incorrect items
ZEN.COM for Business
Integrate ZEN.COM into your business and use ZEN.COM Payment Gateway
ZEN.COM Payment Gateway for buyers
Get help with payments and orders made through ZEN.COM Checkout
Referrals
Invite businesses and earn money for every business brought to ZEN.COM
Other topics
Maintenance alerts, working at ZEN.COM, partnership offers
Choose your plan
All the Zenefits bundled into convenient plans.
Free
GBP 0/month
The basics to get going. A multi-currency account in 35 currencies and a virtual card.
See the Free planGold
GBP 0.76/month
For frequent spenders. Lower conversion fees, a physical card and ZEN Care.
See the Gold planPlatinum
GBP 5.80/month
For demanding users. Free transfers, higher ATM limits and better rates.
See the Platinum planPro
GBP 5.80/month
All the Zenefits, unlimited Reward Zone, and the best rates.
See the Pro planSmart
Free (Limited Promo)
To get your company started. A multi-currency account, low-fee domestic transfers, and a free physical card for the team.
See the Smart planEnterprise
GBP 84.00/month
For growing teams. Fee-free domestic transfers, low-fee international transfers, and multiple free payment cards for the team.
See the Enterprise planOpen a free ZEN account
Download the app for iOS or Android and start paying less, in any currency.
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