Question
What are the card transaction limits and ATM withdrawal limits for ZEN cards?
Answer
Standard (can be changed) and Maximum (can not be changed) card limits for purchases and ATM withdrawals are:
| Standard (can be changed) | Maximum (cannot be changed) | |
|---|---|---|
| Purchases (for cards which settlement currency* is EUR) | up to €10 000 per day | up to €30 000 per day |
| Purchases (for cards which settlement currency* is PLN) | up to 30 000 PLN per day | up to 120 000 PLN per day |
| Purchases (for cards which settlement currency* is GBP) | up to £10 000 per day | up to £30 000 per day |
| ATM withdrawals (for cards which settlement currency* is EUR) | up to €2000 per day** | up to €30 000 per day |
| ATM withdrawals (for cards which settlement currency* is PLN) | up to 2000 PLN per day** | up to 120 000 PLN per day |
| ATM withdrawals (for cards which settlement currency* is GBP) | up to £2000 per day** | up to £30 000 per day |
* The card settlement currency is the default currency assigned to the country of your card from which the funds are first debited (e.g. For Polish card it is PLN currency, for German card it is EUR currency).
** You can only change the physical card limits by yourself in ZEN app. You can change the virtual card limits by contacting customer support.
To learn how to change your card limits for purchases (all ZEN Cards) and ATM withdrawals (ZEN Physical Cards only), please click here.
Additional information
There may be other limits applied to your account, please check this article to learn more: What limits are possible when I use ZEN?