You can apply for the ZEN Payment Gateway once your business setup is ready. The steps depend on whether you already have a ZEN Business account.
Before we can start verification
To begin the verification process, your website needs to be live and include the following:
- Products or services, with prices
- Company information, including name and address
- Contact details
- Terms & Conditions, including refund and shipping policies
- SSL security certificate
Once these requirements are met, we can start verification.
If you already have a ZEN Business account
If your ZEN Business account is active, you can apply directly in the ZEN Web Portal.
To apply:
- Log in to the ZEN Web Portal.
- In the top-left corner of the screen, select "ZEN Banking", then choose "New business".
- Fill in all required fields and select "Apply".
After you submit the form, our team reviews your application. This may take a few days. You’ll receive updates by email, so there’s nothing else you need to do in the meantime.
If you don’t see the "New business" button yet, contact your Account Manager or the ZEN Support Team to update your account access.
If you don’t have a ZEN Business account yet
If you don’t have a ZEN Business account, start by filling in the contact form on our website.
When completing the form, make sure the "Business website" field includes a link to your e-commerce store. This helps our Sales Team review your setup.
After submitting the form, you’ll receive updates from us within a few days. Check the email address you provided, including your spam folder.
See also: How to integrate ZEN Payment Gateway in your e-commerce store