Changes to using your ZEN account with Binance

Binance has announced changes to how fiat services are provided, due to regulatory updates. Because of this, some payment methods available in Binance will change depending on your country. Your access to crypto stays the same, but the way you move fiat may differ.

If your ZEN account is currently linked to Binance, here’s what to expect.


If you’re a client outside Poland or Ukraine

What you can use after December 29, 2025

  • SEPA Instant bank transfer for deposits, withdrawals, buying, and selling
  • Cards (Visa or Mastercard) for buying and selling crypto
  • Apple Pay and Google Pay for buying and selling crypto

What will be temporarily unavailable

Until further notice:

  • ZEN.COM for deposits and withdrawals
  • PayPal and Revolut Pay for buying or selling crypto
  • Cards for deposits and withdrawals
  • Apple Pay and Google Pay for deposits and withdrawals
  • Bank app or instant bank payments for deposits and withdrawals

Any scheduled recurring buy or limit buy orders will stop after December 29, 2025.


If you’re a client in Poland

What you can use after December 29, 2025

You can continue to:

  • Use ZEN.COM for deposits and withdrawals in PLN, RON, and CZK
  • Make deposits and withdrawals via SEPA Instant bank transfer
  • Use BLIK for PLN deposits and buying crypto
  • Buy and sell crypto with cards (Visa or Mastercard)
  • Buy and sell crypto with Apple Pay or Google Pay

What will be temporarily unavailable from December 29, 2025

Until further notice, you won’t be able to:

  • Use ZEN.COM for deposits and withdrawals in EUR
  • Use cards, Apple Pay, or Google Pay for deposits and withdrawals
  • Use SEPA Instant bank transfer to buy or sell crypto
  • Use bank app or instant bank payments for deposits and withdrawals
  • Use Revolut Pay or PayPal to buy or sell crypto

Any scheduled recurring buy or limit buy orders will stop after December 29, 2025.


If you’re a client in Ukraine

Some payment options will remain available, with a few temporary limits.

What you can use after December 29, 2025

  • ZEN.COM for deposits and withdrawals (expected from January 6, 2026)
  • SWIFT bank transfers for deposits and withdrawals
  • Cards (Visa or Mastercard) for deposits and buying crypto
  • Apple Pay and Google Pay for deposits

What will be temporarily unavailable from December 29, 2025

Until further notice:

  • PayPal and Revolut Pay for buying or selling crypto
  • Cards for deposits and withdrawals

Any scheduled recurring buy or limit buy orders will stop after December 29, 2025.


Need help?

If you’re unsure how these changes affect you, check your Binance account settings or contact Binance Support. If something doesn’t look right on the ZEN side, you can also reach out to us in the app.

Was this article helpful?