Question
How to temporarily block the ZEN card?
Answer
To temporarily lock your card using the ZEN.COM app:
- Log in to the ZEN app.
- Go left to the screen with your currencies and cards.
- Tap on one of your cards, and then swipe up, to expand the card section view.
- Select the card you are interested in, then press the “Lock” button below the card.
- Done! All card transactions on the selected card will be automatically rejected until you decide to unlock it.
Remember
Your card will remain locked until you decide to unlock it using the “Unlock” button. If you block a card that is added to Apple Pay or Google Pay, it will be suspended in both services until you unlock it.