How do I create a payment or transfer confirmation?



You can generate a statement only for completed transfers or payments. Rejected or pending transactions do not contain confirmations.
See also: How to check the status of an outgoing transfer, How long does it take to process my transfer?

To generate the confirmation:

  1. Log in to the ZEN app.
  2. Wallet page will open - swipe up to open the transaction history.
  3. Locate the desired payment or transfer and tap on it.
  4. Pull the screen up to open full payment or transfer details, and tap on the "Statement" icon. You should then see a confirmation generated.
  5. To download or share the document, tap on the export icon in the top right corner.

Please see the video below for a tutorial:

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