Why is the ZEN.COM app no longer supported on my device?

Updated:

It can be inconvenient when an app stops being supported on your device. If this happens, it usually means your account security has been upgraded.

A recent update to the ZEN.COM app added stricter security checks to keep your account safer and your data protected. Because of these new standards, your device may no longer meet the technical requirements to support the app.

How to meet device and system requirements

To use the ZEN.COM app securely, make sure your device meets all of these conditions:

Once your device meets these requirements, you can continue using the app safely.

Was this article helpful?

Related articles

From the same category

Choose your plan

All the Zenefits bundled into convenient plans.

Free

GBP 0/month

The basics to get going. A multi-currency account in 35 currencies and a virtual card.

See the Free plan

Gold

GBP 0.76/month

For frequent spenders. Lower conversion fees, a physical card and ZEN Care.

See the Gold plan

Platinum

GBP 5.80/month

For demanding users. Free transfers, higher ATM limits and better rates.

See the Platinum plan
Most popular

Pro

GBP 5.80/month

All the Zenefits, unlimited Reward Zone, and the best rates.

See the Pro plan

Smart

Free (Limited Promo)

To get your company started. A multi-currency account, low-fee domestic transfers, and a free physical card for the team.

See the Smart plan

Enterprise

GBP 84.00/month

For growing teams. Fee-free domestic transfers, low-fee international transfers, and multiple free payment cards for the team.

See the Enterprise plan
Compare all plans

Open a free ZEN account

Download the app for iOS or Android and start paying less, in any currency.

Create an account
4.8 ★ App Store 4.8 ★ Google Play 4.6 ★ Trustpilot