Are Instant Cashback offers the same for all clients?

Updated:

No. Instant Cashback offers can vary, depending on how you use ZEN and what’s active on your account.

What affects the offers you see

Your ZEN Subscription Plan

Your ZEN Plan affects the cashback values in your ZEN.COM app.
If you’re an individual client on the Free plan, or a business client without an active ZEN PRO Card, Instant Cashback offers are 50% lower than those available to others.

Full cashback value offers are available for:

  • Individual clients on Gold, Platinum, or Pro plans
  • Business clients with an active ZEN PRO Card

You can change your active ZEN Plan anytime.
If you’re a business client, you can also order a ZEN PRO Card.

Your Player Status in Reward Zone

Your activity in Reward Zone can unlock more.
If you reach Expert or Ambassador status, you may see exclusive Instant Cashback offers that aren’t available to other users.

You can learn more about Player Status levels here.

Your selected country for cashback offers

You choose which country’s offers you see in the app.
Each country has its own set of merchants, so available Instant Cashback offers can differ based on that selection.

You can change the country for cashback offers at any time in the Cashback section of the ZEN.COM app.

What this means for you

Instant Cashback is flexible by design. As you upgrade plans or stay active in Reward Zone, the offers you see can increase or become more relevant to you.

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