03.09.2026, 11:30 GMT+2
We kindly inform you that the problem has been resolved and SEPA Instant transfers are available again. The service is now operating as normal. We sincerely apologise for any inconvenience caused by this situation. If you have any more questions or need help, please contact the ZEN Care team.
03.09.2026, 10:50 GMT+2
You may be experiencing an error or service unavailability when trying to send or receive a SEPA Instant transfer using ZEN.COM. We are aware of this and are working on a fix. We will provide an update as soon as we have one. In the meantime, please allow extra time to complete operations in the ZEN app. We apologise for the inconvenience.