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Maintenance alerts, working at ZEN.COM, partnership offers

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Announcements

What’s new in the ZEN.COM Help Center? We’ve updated the ZEN.COM Help Center to make it easier to find the information you need. You can now customise how t... Changes to Fortune Shards exchanged from Deal Stones Starting 1 July 2026, the number of Fortune Shards you receive when exchanging Deal Stones in the ZEN.COM app will ch... New Experience Points (XP) cycle on 01.01.2026 On 1 January 2026, a new Reward Zone season began. This means a fresh XP cycle, while keeping the progress you have a... Passcode required after app update for iOS After updating the ZEN.COM app to version 1.139.0 on iOS, you might be asked to enter your passcode when you open the...

Service alerts and maintenance

[RESOLVED] GooglePay global issue 16.09 16.09.2026 18:20We're pleased to inform you that the issue on GooglePay's side has now been resolved, and this paymen... [RESOLVED] 8.09 Euronet deposits issue 8.09.2026 13:00 Currently, we are experiencing delays in funds being credited to accounts after cash deposits at Euro... [RESOLVED] 03.09.2026. Problems with SEPA Instant transfers. 03.09.2026, 11:30 GMT+2We kindly inform you that the problem has been resolved and SEPA Instant transfers are availab... I received a message about confirming my tax residency Getting a message about tax residency can feel unexpected, but it’s just a routine compliance check. Here’s why you r...

Company and partnerships

What is a Durable Medium in ZEN.COM? A Durable Medium is a secure digital place where you can always access important ZEN.COM documents, such as Terms & C... How to find job openings at ZEN.COM If you’re interested in working at ZEN.COM, you can find all current job openings on our Careers website.Visit the ZE... How to send a partnership or marketing offer to ZEN.COM If you have an offer related to advertising, marketing, affiliation, or another type of partnership, you can submit i...

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