Keeping your company details up to date helps your ZEN Business account work smoothly and ensures your information stays accurate.
You can review and update some company details directly in the ZEN Web Portal.
How to update your company information
- Log in to your company account at MY.ZEN.COM.
- Select your company’s initials in the top-left corner.
- Choose "My Company", then open "Company profile".
Here you can review and update:
- account purpose
- monthly turnover
- source of funds
- main activity countries
- company addresses
Updating other company details
Some company or personal information can’t be changed in the "Company profile" section.
For example, if you want to manage your team members or their access to the account, see:
How to add and manage access to your ZEN Business account
Need help?
If you have trouble updating your company or personal details, our support team is here to help.
Do you need help? We are always here for you:
- in ZEN.COM app support chat (open the link on your mobile device, estimated wait time will display when connecting to an agent). To ensure that you do not miss a response from a support agent, make sure that the ZEN.COM app is allowed to send push notifications on your mobile device.
- in ZEN.COM Help Center chat. Choose the button displayed in the bottom right corner of your screen when browsing our Help Center to start a chat.
- via email hello@zen.com (we usually respond within 24 hours). When you contact us via e-mail, please send your message from the email address linked to your ZEN account.