What documents are needed to register a ZEN Business account?

When you apply for a ZEN Business account, we may ask you to share certain documents to confirm your company’s details and complete verification. You’ll find the exact list in the email we send to your company’s contact address after you apply.

Documents we can request

To review your ZEN Business account application, we may request one or more of the following documents:

  • Identity documents of company representatives.
    Examples: ID card, passport, residence card, or driver’s license. You can find the full list of supported identity documents here.
  • Company registration certificate.
    Example: certificate of incorporation.
  • Proof of the company’s business activity.
    Examples: invoices from suppliers, agreements with clients.
  • Proof of the company’s operational address.
    Examples: lease agreement for the office address, confirmation of rent payment.
  • Documents confirming the company’s source of funds.
    Examples: bank account statements showing business income, invoices issued to clients or contracts with business partners, audited financial statements of the Company.
  • Other supporting documents, depending on the requirements of your specific account application.

You don’t need to send these documents unless we ask for them, either in an email or while you’re completing the account application. Once your application is submitted, we’ll send the list of required documents to the email address provided in our application form. Please check that inbox regularly, including the Spam or Junk folder, so you don’t miss our message.

Why we ask for these documents

These documents help us verify your company’s identity and activity in line with financial regulations. Having them ready ensures your application can be processed smoothly and without delays.

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