Once your ZEN Business account is opened, your company receives the pricing details and the signed contract by email. They are sent to the same company email address you used during onboarding. If you do not see the message, check your inbox and the spam folder for messages from an address ending with @zen.com.
If you still cannot find it or need another copy of your pricing or contract, contact the Support team using the options below. We will help you get the documents you need.
Do you need help? We are always here for you:
- in ZEN.COM app support chat (open the link on your mobile device, estimated wait time will display when connecting to an agent). To ensure that you do not miss a response from a support agent, make sure that the ZEN.COM app is allowed to send push notifications on your mobile device.
- in ZEN.COM Help Center chat. Choose the button displayed in the bottom right corner of your screen when browsing our Help Center to start a chat.
- via email hello@zen.com (we usually respond within 24 hours). When you contact us via e-mail, please send your message from the email address linked to your ZEN account.