Why do I see a different price in the Deals offer than on the merchant’s website?

Updated:

Seeing two different prices can feel confusing, but it usually has a simple reason.

In Deals, you’ll see the product’s average price across tracked merchants from Poland, the current price at the merchant you select, and the price you may pay when you use your ZEN.COM benefits (for example, Instant Cashback or Deal Stone rewards).

These prices refresh once a day. Merchants often update their prices much more frequently, so the amount in the ZEN.COM app may occasionally be slightly different. When this happens, the price shown on the merchant’s website is always the one that applies at checkout.

This timing difference can also mean that some offers appear available in the app even though the merchant has sold out later in the day. If you tap through and the product is no longer available, the merchant’s page will show the most up-to-date stock and price.

If you want a quick way to compare options before buying, Deals help you get a clear view of the market without checking each store manually.

See also: How to use Deals

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