ZEN.COM CashCard is a prepaid online payment method. It lets you pay online without sharing your card or personal details with a merchant, so you stay in control of your information.
How ZEN.COM CashCard works
You buy a CashCard for an amount and receive two codes:
- PIN code, used to make payments
- Serial Number, used to check balance and details
When you pay on a website that accepts ZEN.COM CashCard, enter your PIN at checkout. The payment is taken from your CashCard balance.
You can:
- Use the same PIN for multiple payments
- Spend your balance across several transactions
- Keep using the CashCard until the balance reaches zero
If there are no funds left, the payment won’t go through.
PIN and Serial Number: what’s the difference
Each CashCard includes two separate codes. They serve different purposes.
PIN code
- Used only for payments
- Should never be shared
- Anyone with the PIN can spend your funds
- 16 digits (numbers only)
Serial Number
- Used to check the balance and transaction history
- Safe to share with customer support
- 16 characters (letters and numbers)
Important
Use your PIN only when making a payment.
For balance checks or support, use the Serial Number instead.
What prepaid means for ZEN.COM CashCard
CashCard is prepaid, which means:
- You can only spend what you have already paid for
- There's no credit involved
- You stay in control of your spending
Where you can use ZEN.COM CashCard
ZEN.COM CashCard is:
- Digital only
- Not a physical payment card
- Not available for in-store payments
You can buy it in physical stores, but you can only use it to pay online in participating merchants.