2 July 2026, 8:30 AM
Cryptocurrency deposits and transfers are available again.
If you still encounter the “Oops, Something went wrong” error, please update your ZEN.COM App to the latest version from Google Play or the App Store.
After updating the app, try making the cryptocurrency deposit or transfer again.
We apologize for any inconvenience caused.
1 July 2026, 1:45 PM
Due to a temporary service outage on the Whitepay provider's side, cryptocurrency deposits and transfers via this provider are currently unavailable.
The service is expected to be restored tomorrow.
In the meantime, please use another available payment provider.
We apologize for any inconvenience caused.