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What happens to my legacy ZEN Personal subscription plan? On 20 October 2026, we introduced new subscription plans for ZEN Personal accounts. These subscription plans replace ... What happens to Bills Stone when Travel Stone launches? On 20 December 2026, Bills Stone in the Reward Zone program will be replaced by Travel Stone. You'll be able to use i... How does the new plans vouchers offer work? If you received an invitation to the new plans vouchers offer, you can get up to 4 vouchers from selected brands by s... What’s new in the ZEN.COM Help Center? We’ve updated the ZEN.COM Help Center to make it easier to find the information you need. You can now customize how t... I received an email about Terms updates (24.09.2026) If you received an email from us on 24.09.2026, it explains the upcoming updates to ZEN.COM Terms.Below is an overvie... I received an email about Terms updates If you received an email from us on 03.09.2026, it explains the upcoming updates to ZEN Terms.Below is an overview of... Show more

Local RON transfers unavailable on 15 November 2026 From 07:00 EET until 10:00 EET on 15 November, local RON transfers between accounts in Romania will be affected by sc... Email delivery issues Due to an ongoing Microsoft service outage, emails sent to our support team may not be delivered properly. If you nee... I received a message about confirming my tax residency Getting a message about tax residency can feel unexpected, but it’s just a routine compliance check. Here’s why you r... Show more

What is a Durable Medium in ZEN.COM? A Durable Medium is a secure digital place where you can always access important ZEN.COM documents, like Terms & Cond... How to find job openings at ZEN.COM If you’re interested in working at ZEN.COM, you can find all current job openings on our Careers website.Visit the ZE... How to send a partnership or marketing offer to ZEN.COM If you have an offer related to advertising, marketing, affiliation, or another type of partnership, you can submit i... Show more

How does the Żabka × ZEN.COM campaign in the Żappka app work? If you pay with your ZEN card at Żabka, you can play Frog Jumper in the ZEN.COM Room in the Żappka app and win prizes... How does the Mastercard Click to Pay offer at Cinema City and Helios work? If you’re a ZEN cardholder in Poland, you can get a voucher for popcorn and two drinks at Cinema City or Helios.To ge... How does the Mastercard × Booking.com Travel Credits offer work? If you’re a ZEN cardholder in Poland, you can receive 4% of the accommodation cost as Travel Credits in your Booking.... How to activate Airport Lounge access with Zenith and Lineage Card If you’re a Zenith Card or Lineage Card user, you can activate one free airport lounge visit per year through Priorit... Show more