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What happens to my legacy ZEN Personal subscription plan? On 20 October 2026, we introduced new subscription plans for ZEN Personal accounts. These subscription plans replace ... What happens to Bills Stone when Travel Stone launches? On 20 December 2026, Bills Stone in the Reward Zone program will be replaced by Travel Stone. You'll be able to use i... How does the new plans voucher offer work? If you received an invitation to the new plans voucher offer, you can get up to 4 vouchers from selected brands by sp... What’s new in the ZEN.COM Help Center? We’ve updated the ZEN.COM Help Center to make it easier to find the information you need. You can now customize how t... I received an email about Terms updates (24.09.2026) If you received an email from us on 24.09.2026, it explains the upcoming updates to ZEN.COM Terms.Below is an overvie... I received an email about Terms updates If you received an email from us on 03.09.2026, it explains the upcoming updates to ZEN Terms.Below is an overview of... Show more

[Resolved] Issue with instant transfers in PLN on 23.10.2026 23.10.2026 7:00Due to the technical issues on the payment provider`s side, we`re facing delays with processing of ins... 25.10.2026. Scheduled maintenance of ZEN card payments On 25 October 2026, from 2:00 AM CEST until 6:00 AM CET, ZEN card payments may be temporarily unavailable due to sche... I received a message about confirming my tax residency Getting a message about tax residency can feel unexpected, but it’s just a routine compliance check. Here’s why you r... Show more

What is a Durable Medium in ZEN.COM? A Durable Medium is a secure digital place where you can always access important ZEN.COM documents, like Terms & Cond... How to find job openings at ZEN.COM If you’re interested in working at ZEN.COM, you can find all current job openings on our Careers website.Visit the ZE... How to send a partnership or marketing offer to ZEN.COM If you have an offer related to advertising, marketing, affiliation, or another type of partnership, you can submit i... Show more

How does the Mastercard × Booking.com Travel Credits offer work? If you’re a ZEN cardholder in Poland, you can receive 4% of the accommodation cost as Travel Credits in your Booking.... How to activate Airport Lounge access with Zenith and Lineage Card If you’re a Zenith Card or Lineage Card user, you can activate one free airport lounge visit per year through Priorit... Show more