Other topics

Announcements

• I received an email about Terms updates
• Changes to Fortune Shards exchanged from Deal Stones
• New Experience Points (XP) cycle on 01.01.2026
• Passcode required after app update for iOS

Service alerts and maintenance

• We’re currently experiencing longer response times
• Delayed Card Payment Refunds
• Cryptocurrency deposits and transfers issues
• I received a message about confirming my tax residency

Company and partnerships

• What is a Durable Medium in ZEN.COM?
• How to find job openings at ZEN.COM
• How to send a partnership or marketing offer to ZEN.COM

Other benefits

• How to activate Airport Lounge access with Zenith and Lineage Card