If you accidentally injure someone or damage their property while travelling and may be held responsible, you can submit a Personal Liability Cover for Travel claim.
Keep information and documents related to the incident before starting your claim.
Personal Liability Cover for Travel is provided by Chubb, a global insurance company, and is available with selected ZEN.COM subscription plans for residents of Poland, Czechia, Hungary, Romania, and Lithuania.
How to submit a Personal Liability Cover for Travel claim
- Keep information and documents connected with the incident.
- Log in to the ZEN.COM app and select "Zenefits" from the bottom menu.
- Tap "Personal Liability Cover for Travel" and open the Chubb Zenefits portal.
- Provide documents supporting your claim.
- Chubb will review your claim and check whether the incident and costs are covered.
If your claim is approved, Chubb will reimburse eligible costs directly to your ZEN account.
What to keep for your claim
Keep any information or documents that may help explain what happened and the costs involved.
This can include documents connected with:
- the incident
- any injury or property damage
- compensation being claimed
- legal or defence costs
Chubb may request additional information when reviewing your claim.
Personal Liability Cover for Travel applies to eligible claims involving injury or damage caused to other people.
It does not cover your own injuries or belongings.
For details about eligibility, limits, and exclusions, see: What is Personal Liability Cover for Travel?