Email delivery issues

Updated:

Due to an ongoing Microsoft service outage, emails sent to our support team may not be delivered properly. 

If you need assistance, please contact us through chat in the ZEN.COM app or use the chat widget in the bottom-right corner of this page. 

If you've already contacted us by email and your case isn't urgent, please allow us some extra time to respond once your message reaches us. 

We're sorry for the inconvenience and appreciate your understanding.

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