When you pay using the ZEN Payment Gateway, your payment is handled securely to ensure the transaction goes through smoothly. ZEN.COM acts as the payment service provider for the merchant and processes the payment on their behalf.
What data is collected and why
Only the data needed to complete the transaction is collected and processed. This typically includes:
- Your name and surname
- Your email address
- Details about the purchased product or service
This information may also be shared with the merchant so they can complete your order. If required by applicable law, you may be asked to provide additional details about yourself or the transaction. No additional data is collected unless it’s required by law.
Transparency and your rights
You can review how your data is handled at any time in the following documents:
These explain what happens to your data, how long it may be stored, and what rights you have.
Need more details?
If you would like more specific information about how your data is processed, you can contact ZEN.COM’s Data Protection Officer at dpo@zen.com. You can ask questions at any time about your data and how it’s protected.