Travel Cancellation Cover
If illness, injury, or death of a close relative forces you to cancel a trip booked with your ZEN card, we cover the non-refundable parts.
5 articles
Travel Cancellation Cover basics
What is Travel Cancellation Cover?
Travel Cancellation Cover can reimburse eligible, non-refundable travel costs if you need to cancel or interrupt a tr...
How to activate my travel and shopping insurance?
In most cases, you don’t need to activate your travel and shopping insurance yourself. Your eligible insurance covers...
Where can I find my travel and shopping insurance policy documents?
You can find your travel and shopping insurance policy terms and documents in the email inbox connected to your ZEN a...
When does travel and shopping insurance coverage start and end?
Your travel and shopping insurance coverage starts when you activate an eligible ZEN.COM subscription plan and accept...
How to make a Travel Cancellation Cover claim
If you need to cancel or interrupt an eligible trip, you can submit a Travel Cancellation Cover claim. Keep your book...
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