• Adding a ZEN Card to Priceless™ Moments program

    Question

    How can I add a ZEN Card to the MasterCard Priceless™ Moments program? What cards can be added?

    Answer

    To add your ZEN Card to the Priceless™ Moments program, follow the steps below:

    1. Log in to the ZEN app.
    2. Go to the Zenefits section on the right side of the screen and select the "Priceless® Moments" tile.
      priceless.jpg
    3. Then select the ZEN cards you want to add to the program. The app will redirect you to the program website, where you can select the goal, or reward, for which you want to collect points.

    Important! Priceless™ Moments program is available for ZEN Cards issued for Polish clients, whose main currency is PLN. ZEN Cards issued for other countries than Poland, or ZEN MoneyBack Virtual cards cannot be added to Priceless™ Moments.

  • Issues with Priceless™ Moments program

    Question

    What to do if I didn't receive points for transactions with my ZEN Card in the Priceless™ Moments program? How can I contact the Priceless™ Moments program?

    Answer

    If your points for transactions in the Priceless™ Moments program weren't added to your Priceless™ Moments account within a few days after the transaction, please verify if the transaction was made in Poland, then check the Program Rules (external link), and Frequently Asked Questions (external link). You may also contact the Program's Customer Support using the contact information available here (external link).

    Please note that the Program's Support Team may help with questions related to the Priceless™ Moments. In case of other issues related to the ZEN account, contact the ZEN Customer Support Team.