Reward Zone
Earn more with Shards, complete Quests, and redeem Stones
21 articles
Reward Zone
What is the Reward Zone moneyback programme?
Reward Zone is a loyalty programme in the ZEN.COM app that lets you collect Shards when you pay with your ZEN PRO car...
How to complete Quests
Quests help you earn extra rewards as you use the ZEN.COM app. Each Quest gives you Experience Points (XP) to increas...
My Quest didn’t complete after I finished a task
It can be confusing when a Quest doesn’t complete even though you’ve done the task. In most cases, one small requirem...
What are Statuses in Reward Zone
Your Player Status shows how far you’ve progressed in the Reward Zone. As you complete Quests, you move through three...
Why did my Reward Zone Status, or XP amount decrease?
You achieve higher Player Status by completing ZEN Quests available in your ZEN.COM app. Completing each Quest grants...
How to collect Shards
You earn Shards as you use your ZEN account, and they help you build Stones in the Reward Zone. Here’s how Shards are...
See all 21 articles
Didn't find an answer?
Contact ZEN.COM Customer Support Team
Get support that’s tailored to you