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    Troubleshoot verification issues

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    How to verify your identity in the ZEN.COM app I see the message “Looks like you already have a ZEN account” I see the message "We will verify your identity manually" My identity verification failed when opening a new ZEN account My verification failed and ZEN.COM is unable to create an account for me I exceeded verification attempts
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    UAB ZEN.COM is a licensed e-money institution under the supervision of the Bank of Lithuania, operating on the basis of a single passport rule in all 30 countries of the European Economic Area. Registration number 304749651, VAT ID LT100011714916. License number LB000457. Company address: Konstitucijos av. 18B, LT-09309 Vilnius, Lithuania ZEN-UK Limited, trading as “ZEN” and “ZEN.COM” is a licensed e-money institution under the supervision of the Financial Conduct Authority, with registration number 13953648, VAT ID LT100011714916. License number 1000019. Company address: 344-354, GRAY’S INN ROAD, WC1X 8BP, London ZEN.COM PTE. LTD. is a licensed major payment institution under the supervision of the Monetary Authority of Singapore. Registration number 201829417D. Company address: 100 Tras Street, Singapore, 079027, Singapore.