First steps
Become a ZEN.COM client and verify your account
Get started with ZEN.COM
- What are my transaction limits in ZEN.COM?
- Where can I open a ZEN Personal account?
- Does everyone who verifies their identity get access to the ZEN Business account?
- How to contact ZEN Customer Support
- How to access your ZEN account without the ZEN.COM app
- How to log in to the ZEN.COM app using WhatsApp
- See all 18 articles
Troubleshoot verification issues
- How to verify your identity in the ZEN.COM app
- I see the message “Looks like you already have a ZEN account”
- I see the message "We will verify your identity manually"
- My identity verification failed when opening a new ZEN account
- My verification failed and ZEN.COM is unable to create an account for me
- I exceeded verification attempts