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    What are the fees for using a ZEN card? Why do I need to confirm some ZEN Card payments? My ZEN card payment is pending My ZEN Card payment amount changed I see two or more ZEN card payments for the same purchase I don't recognise a card payment in my transaction history I want to cancel or refund a card payment How to dispute a ZEN Card payment and request a chargeback Can I block a merchant or subscription from charging my ZEN Card? Refund was sent to my blocked or removed ZEN Card My ZEN card payment was rejected What are the card payment and ATM withdrawal limits? My card was blocked after wrong PIN attempts My ZEN Card doesn’t work for contactless payments
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    UAB ZEN.COM is a licensed e-money institution under the supervision of the Bank of Lithuania, operating on the basis of a single passport rule in all 30 countries of the European Economic Area. Registration number 304749651, VAT ID LT100011714916. License number LB000457. Company address: Konstitucijos av. 18B, LT-09309 Vilnius, Lithuania ZEN-UK Limited, trading as “ZEN” and “ZEN.COM” is a licensed e-money institution under the supervision of the Financial Conduct Authority, with registration number 13953648, VAT ID LT100011714916. License number 1000019. Company address: 344-354, GRAY’S INN ROAD, WC1X 8BP, London ZEN.COM PTE. LTD. is a licensed major payment institution under the supervision of the Monetary Authority of Singapore. Registration number 201829417D. Company address: 100 Tras Street, Singapore, 079027, Singapore.