ZEN Cards

ZEN Card basics

• What is a ZEN PRO Card?
• When should I use a ZEN PRO Card and a ZEN Travel Card?
• How to use a ZEN Card
• What benefits do I get when I use a ZEN Card?
• What is a physical card?
• What is a virtual card?
• See all 13 articles

Order ZEN Card

• How to order a physical ZEN card
• How to order a virtual ZEN card
• Where can the ZEN physical card be delivered?
• My ZEN card did not arrive
• How many ZEN Cards can I have active at once?

Pay with ZEN Card

• What are the fees for using a ZEN card?
• Why do I need to confirm some ZEN Card payments?
• My ZEN card payment is pending
• I don't recognise a card payment in my transaction history
• I want to cancel or refund a card payment
• How to dispute a ZEN Card payment and request a chargeback
• See all 12 articles

Manage ZEN Card

• How to activate your ZEN Card
• How to see your ZEN Card number, expiry date and CVC
• How to change card limits
• How to temporarily lock your ZEN Card
• How to unlock your ZEN Card
• How to remove your ZEN Card
• See all 9 articles

Apple Pay

• How to add your card to Apple Pay
• How to pay with Apple Pay
• I can't add my card to Apple Pay
• Is Apple Pay safe to use?

Google Pay

• How to add your card to Google Pay
• How to pay with Google Pay
• I can't add my card to Google Pay
• Is Google Pay safe to use?

Garmin Pay

• How to add your ZEN card to Garmin Pay
• How to pay with Garmin Pay

Xiaomi Pay

• How to add your ZEN card to Xiaomi Pay
• How to pay with Xiaomi Pay