What are the limits on card transactions?

Question

What are the limits on card transactions?

Answer

Standard (can be changed) and Maximum (can not be changed) card limits for purchases and ATM withdrawals:

  Standard (can be changed) Maximum (cannot be changed)
Purchases (for cards which settlement currency* is EUR) up to 10 000 € per day up to 30 000 € per day
Purchases (for cards which settlement currency* is PLN) up to 30 000 PLN per day up to 120 000 PLN per day
Purchases (for cards which settlement currency* is GBP) up to 10 000 £ per day up to 30 000 £ per day
ATM withdrawals (for cards which settlement currency* is EUR) up to 2000 € per day** up to 30 000 € per day
ATM withdrawals (for cards which settlement currency* is PLN) up to 2000 PLN per day** up to 120 000 PLN per day
ATM withdrawals (for cards which settlement currency* is GBP) up to 2000 £ per day** up to 30 000 £ per day

* The card settlement currency is the default currency assigned to the country of your card from which the funds are first debited (eg. For PL card it is PLN currency, for DE card it is EUR currency).

** You can only change the physical card limits by yourself in ZEN app. You can change the virtual card limits by contacting customer support.

Additional information

There may be other limits applied to your account, please check this article to learn more: What limits are possible when I use ZEN?

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