Information
We no longer offer the ZEN PRO card for ZEN Personal accounts, but existing ZEN PRO cards continue to work.
To learn about the card now available for earning Shards in the Reward Zone, see: What is a ZEN card?
A ZEN PRO card is a payment card that gives you access to extra benefits when you pay and shop, while keeping everyday payments related to your business or professional activity simple.
You can use the ZEN PRO card for both in-store payments and online purchases.
Who can get a ZEN PRO card?
-
ZEN Personal accounts
ZEN PRO card was available when you were subscribed to the legacy Pro plan. This plan is no longer available. -
ZEN Business accounts
ZEN PRO card is available for business clients who have permission to order cards.
To learn how to order a card in the ZEN.COM app, see How to order a physical ZEN card.
What benefits do I get with a ZEN PRO card?
Using a ZEN PRO card unlocks several PRO-only benefits.
Reward Zone
When you pay with your ZEN PRO card, you earn Shards.
Shards can be combined into Stones, which you can use for moneyback in selected spending categories.
Details and current rules are available in the Reward Zone section.
ZEN Deals
You get access to exclusive promotions, including discounts, cashback offers, and limited deals from selected merchants.
You can find current offers on the Cashback page in your ZEN.COM app.
Extended Warranty on electronics
Electronic devices bought with your ZEN PRO card and registered in the ZEN.COM app receive an Extended Warranty.
ATM FeePass
(only for physical ZEN PRO cards ordered after 26.06.2025)
When ordering a new physical ZEN PRO card, you can choose up to 3 countries where you plan to withdraw cash.
- Country selection must be made during ordering and cannot be changed later
- The selected ZEN Travel cards are combined into one plastic ZEN PRO card, with multiple card numbers on a single chip
- Cash withdrawals in those countries work like a local card
- To use ATM FeePass, you must insert the card into an ATM or POS terminal
This feature does not work in contactless mode
How should I use the ZEN PRO card and ZEN Travel cards?
The default ZEN PRO card is designed for shopping and earning Shards.
We recommend:
- Using the ZEN PRO card to earn rewards for shopping
- Using ZEN Travel cards for ATM withdrawals and local subscriptions
ZEN Travel cards do not award Shards.
What happens if I cancel my paid subscription plan?
If you cancel your paid subscription plan on a ZEN Personal account, or remove the ZEN PRO card from a ZEN Business account:
- You lose access to the benefits listed above
- Your card continues to work as a regular ZEN card after the subscription plan is canceled
- Other benefits that depend on your active subscription plan still apply, including:
- 1 ZEN Care Shopping Protection claim per year
- Lower Instant Cashback offers
Using a ZEN PRO card, for both individual and business clients, is subject to the ZEN PRO Card Terms.