A ZEN physical card is a plastic card linked to your account. You can use it for everyday payments online, at POS terminals, and for ATM withdrawals.
You always have access to your full card details in the ZEN.COM app. This means you can check what you need securely, even if the information is not printed on the card itself.
How much does a physical card cost?
The cost of a ZEN physical card depends on your subscription plan. In some plans, your first physical card is free. In others, you can get several physical cards at no cost.
If you remove a physical card from your ZEN account, it still counts toward the number of used free physical cards included in your plan.
If a card issuance fee applies, it is always shown in the app and charged automatically when you order the card.
Physical card fees by plan
| Subscription plan | Good | Better | Best | ZEN | Smart (Business) | Enterprise (Business) |
|---|---|---|---|---|---|---|
| Ordering a physical card | 9.99 EUR |
First physical card - no fee* Subsequent - 9.99 EUR |
First physical card - no fee Subsequent - 9.99 EUR |
First physical card - no fee Subsequent - 9.99 EUR |
First physical card - no fee Subsequent - 10 EUR |
Two physical cards - no fee Subsequent - 10 EUR |
* If your Better subscription plan is a trial, a 2.99 EUR card delivery fee applies.
Ordering a physical card
You can order a physical card directly in the ZEN.COM app. For step-by-step instructions, see How to order a physical ZEN card