How does the Mastercard × Booking.com Travel Credits offer work?

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If you’re a ZEN cardholder in Poland, you can receive 4% of the accommodation cost as Travel Credits in your Booking.com Wallet when you book through the dedicated Mastercard × Booking.com offer.

Booking.com grants the Travel Credits 64 days or more after you check out. It goes to your Booking.com Wallet, not your ZEN account.

The offer is available for all ZEN cards issued by Mastercard. You need to make your booking by 31 December 2026.

If you don’t have a ZEN card issued by Mastercard yet, you can order one in the ZEN.COM app.


What do I get with this offer?

You can receive:

  • 4% of the accommodation booking value as Travel Credits in your Booking.com Wallet
  • a maximum of 200 EUR in Travel Credits

Booking.com grants the Travel Credits 64 days or more after check-out. You can use it toward a future stay at a property on Booking.com that accepts online payments. You can’t exchange it for cash.

This is a Mastercard offer for ZEN cardholders. Booking.com grants and manages the Travel Credits.


How to make an eligible booking

Start your booking from the dedicated offer link and complete your booking in the same new session. Returning to a Booking.com session you started earlier may prevent Booking.com from granting the Travel Credits.

To use the offer:

  1. Open the dedicated offer link.
  2. Log in to Booking.com if you already have an account. If you don’t, you can create one after making the booking.
  3. Search for your destination and choose the accommodation you want.
  4. Check the Travel Credits amount shown by Booking.com before completing your booking.
  5. Complete the accommodation booking in the same session.
  6. Pay with your ZEN card issued by Mastercard.

If you create your Booking.com account after making the booking, use the same email address that you used for the booking.


How is the 4% Travel Credits calculated?

Booking.com calculates the Travel Credits from the accommodation cost only.

Taxes and fees included in the total price you pay are not included in this calculation. This means the Travel Credits can be less than 4% of the total amount charged to your card.

Currency conversion can also affect the final Travel Credits amount.

Before you complete the booking, check the exact Travel Credits amount shown by Booking.com. Use this amount as the reference for your booking.


What bookings qualify?

The offer applies to accommodation stays only.

It doesn’t apply to:

  • flights
  • car rentals
  • attractions
  • other Booking.com services that aren’t accommodation stays

To qualify, your booking must:

  • start from the dedicated offer link
  • be completed in one go, in a new session
  • be paid with a ZEN card issued by Mastercard
  • be made by 31 December 2026

You also need a Booking.com account to receive the Travel Credits. The email address on the account must match the email address used for the booking.


When will I receive the Travel Credits?

Booking.com grants the Travel Credits to your Booking.com Wallet 64 days or more after you check out.

It won’t appear in your ZEN account.

Once Booking.com grants the Travel Credits, you can use them toward a future accommodation booking at a property on Booking.com that accepts online payments.


What if my Travel Credits are missing or the amount is incorrect?

Booking.com handles questions and complaints about this offer. ZEN.COM can’t investigate or correct missing or incorrect Travel Credits.

If you haven’t received your Travel Credits or think the amount is incorrect, contact Booking.com customer service.


Where can I find the full promotion conditions?

This article explains the main conditions in plain language. It doesn’t replace the official promotion terms.

See:

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