How does the Mastercard Click to Pay offer at Cinema City and Helios work?

If you’re a ZEN cardholder in Poland, you can get a voucher for popcorn and two drinks at Cinema City or Helios.

To get it, buy your cinema tickets online for at least 50 PLN and pay for them with your ZEN card issued by Mastercard using Click to Pay.

The offer runs until 11 December 2026 or until the vouchers run out. Vouchers are valid until 30 December 2026.

Click to Pay is a Mastercard payment method. You save your card once, and next time you shop online, you pay without entering your card details again.

What do I get with this offer?

For each eligible order, you get one voucher:

At Cinema City, show the voucher before you order and use it in full during one visit. At Helios, show the unique code from your voucher to the cinema staff.

You can’t exchange the voucher for cash.

This is a Mastercard offer. The Cinema City promotion is organised by IQ Marketing sp. z o.o., and the Helios promotion by Helios Media sp. z o.o. The cinemas redeem the vouchers.

How to use the offer

Buy your tickets on the cinema-city.pl or helios.pl website and pay for the whole order with your ZEN card using Click to Pay.

To use the offer:

1. Choose your screening and tickets. Your order must be worth at least 50 PLN.
2. On the payment page, choose to pay by card.
3. Enter your ZEN card details and tick “Save card”.
4. Enter your email address and phone number.
5. If you want, add your device as trusted. Next time, you can pay with one click.
6. Select “Save and pay”.

What orders qualify?

To get a voucher, your order must:

• be placed on the cinema-city.pl or helios.pl website
• be worth at least 50 PLN
• be paid in full with your ZEN card issued by Mastercard using Click to Pay
• be placed by 11 December 2026, while vouchers are still available

At Cinema City, the offer doesn’t apply to:

• tickets bought at the cinema box office or a self-service kiosk
• orders paid in full or in part with a gift card, voucher, BLIK or a card from a payment scheme other than Mastercard

If you return some Cinema City tickets and your order drops below 50 PLN, your voucher becomes invalid.

Can I use the offer more than once?

Yes. You get one voucher for each eligible order, no matter how much it is above 50 PLN. There’s no limit on how many vouchers you can get.

What if the vouchers run out?

Each cinema chain has a pool of 2000 vouchers. When a chain runs out of vouchers, the offer at that chain ends before 11 December 2026.

Helios will announce the end of its offer at helios.pl/aktualnosc/mastercard.

When will I get my voucher?

The voucher goes to the email address you used for your ticket order:

• Cinema City – within 7 working days of your purchase
• Helios – within 2 working days of your purchase

It won’t appear in the ZEN.COM app or in your ZEN account.

What if my voucher hasn’t arrived?

First, check your spam folder and make sure the delivery time has passed.

The organisers handle questions and complaints about this offer. ZEN.COM can’t check or resend a missing voucher.

If your voucher hasn’t arrived, contact the organiser:

• Cinema City: clicktopay@iqmarketing.pl
• Helios: kupony@helios-media.pl

The organiser reviews complaints within 14 days of receiving them. You can find the deadlines and how to submit a complaint in the promotion terms.

Where can I find the full promotion conditions?

This article explains the main conditions in plain language. It doesn’t replace the official promotion terms.

See (in Polish):

• Mastercard Click to Pay promotion terms at Cinema City
• Mastercard Click to Pay promotion terms at Helios
• Mastercard Click to Pay promotion page