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ZEN.COM Help Center
First steps
Troubleshoot verification issues
Troubleshoot verification issues
Articles about problems with identity verification while creating a new ZEN account or updating document data.
How to verify your identity in the ZEN.COM app
I see the message "We will verify your identity manually"
My identity verification failed when opening a new ZEN account
My verification failed and ZEN.COM is unable to create an account for me
I exceeded verification attempts
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custom
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community
/hc/en-us/community/topics
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new_request
/hc/en-us/requests/new
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