Information
Sending and receiving Stones in Reward Zone is available only to ZEN Personal accounts. ZEN Business accounts can’t use this feature.
Important
We’ve recently seen scam attempts where strangers ask users to send them Stones. If someone you don’t know requests one, treat it as a warning sign. Once you send a Stone, it can’t be cancelled or taken back, so share only with people you trust.
How sending Stones works
If you have active Reward Zone access, you can send your Stones to ZEN Buddies or to someone whose phone number you enter. When the person who receives your Stone chooses to share Shards with you, every 33 EUR they spend with their ZEN card earns you 1 Synergy Shard. The transaction must be completed for the Shard to appear.
Where Shards from others appear
If you send Stones to the same friend more than once, the system automatically assigns their Synergy Shards to the highest-value Stone you've sent them.
Each Stone has a different value. Here's the list, from lowest to highest:
- Joy Stone: 70 Shards
- Deal Stone: 150 Shards
- Support Stone: 200 Shards
- Passion Stone: 300 Shards
- Bills Stone: 500 Shards
- Fortune Stone: 1500 Shards
Example
You send your friend a Joy Stone. They choose to share Shards with you, so you start earning Synergy Shards assigned to your Joy Stone whenever they make eligible card payments.
Later, you send the same friend a Fortune Stone. Since a Fortune Stone has a higher value than a Joy Stone, the system automatically starts assigning their Synergy Shards to your Fortune Stone instead.
You don't need to change anything manually.
Sending several Stones to the same friend doesn't make you earn Shards faster. However, you can receive Synergy Shards from several friends if they choose you as their contributor.
If you want to learn how receiving Stones works, see: How receiving Stones from ZEN Buddies works
How to send a Stone to a ZEN Buddy
- Log in to your ZEN.COM app and select “Zenefits” from the bottom menu.
- Tap “Reward Zone”, then open your rewards.
- Choose an available Stone.
If you currently don’t have Stones, see: How to exchange Shards to Stones - Tap “Send”.
- Pick a contact from your list or enter a phone number manually.
- Review the details and confirm.
You’ll see a confirmation once the Stone is sent.
How to let your friend know about the gift
If your friend is already a ZEN user
They’ll receive a notification with the details of your gift in their ZEN.COM app.
If your friend isn’t a ZEN user yet
You can tap “Share link” on the confirmation screen to send them an invitation to create an account. We don’t send this message automatically. You can share the link through any messaging app or email.
Once you close the confirmation screen, the share option won’t appear again, but the gift will still be delivered if the person signs up with the phone number you entered within 3 days.
If the Stone isn’t claimed within 3 days, it returns to your Reward Zone.