Your ZEN.COM subscription plan can change automatically in a few situations. This usually happens when a billing period ends or when a subscription payment could not be completed.
Your plan may change automatically if:
- We introduce new subscription plans for ZEN Personal accounts, which replace the legacy Free, Gold, Platinum, and Pro plans. Learn more here.
- We could not charge the subscription fee for your current ZEN.COM subscription plan.
- You canceled your ZEN.COM subscription plan during the trial period. In this case, the plan changes after the trial ends.
- You downgraded your ZEN.COM subscription plan during the ongoing billing period. In this case, the new plan starts automatically at the beginning of the next billing period.
You can check your current ZEN.COM subscription plan anytime in the ZEN.COM app.