Add your flight to Flight Claim Assistant in the ZEN.COM app to check whether you may be entitled to compensation if your flight is disrupted.
Flight Claim Assistant is provided by AirHelp, a trusted flight compensation company, and is available with selected ZEN.COM subscription plans.
How to add your flight
- Log in to the ZEN.COM app and select "Zenefits" from the bottom menu.
- Select "Flight+".
- Add your flight by entering its flight number and departure date. If you already added the flight, select it from the list.
Once your flight is added, you don’t need to regularly check whether it qualifies.
If your flight is delayed, cancelled, or you’re denied boarding, AirHelp checks whether the disruption may qualify for compensation and handles the claim process for you.
If compensation is successfully recovered, AirHelp pays it directly to you.
Check your email address
AirHelp may contact you using the email address connected to your ZEN account if it needs information related to your claim.
Make sure your email address is up to date.
AirHelp works on a no-win, no-fee basis. A fee is charged only if AirHelp successfully obtains compensation for you.
To learn more, see: What is Flight Claim Assistant?