Airline Failure Assistant helps you recover money you paid with your ZEN card if your airline goes bankrupt or stops operating.
The service is provided by ZEN Care.
Who can use Airline Failure Assistant?
Airline Failure Assistant is available depending on your ZEN.COM subscription plan:
- Good: Airline Failure Assistant is not available
- Better: Airline Failure Assistant is not available
- Best: Airline Failure Assistant is available
- ZEN: Airline Failure Assistant is available
How to get help if your airline fails
If your airline goes bankrupt or stops operating, you can request help through ZEN Care.
To learn what to do next, see: How to get help with a purchase using ZEN Care Shopping Protection