Reward Zone
What is the Reward Zone moneyback programme?
How to complete Quests
My Quest didn’t complete after I finished a task
What are Statuses in Reward Zone
Why did my Reward Zone Status, or XP amount decrease?
How to collect Shards
How to exchange Shards to Stones
How to use the Stone Booster
How to use Stones
How to use Deal Stones
How long are Shards and Stones valid?
Can I use Shards and Stones without an active ZEN PRO Card?
My request to use a Stone is processing
My Stone couldn't be used for a transaction
How to send Stones to ZEN Buddies
How receiving Stones from ZEN Buddies works
How to see the history of Stones sent and received from ZEN Buddies
My Deals Stone didn’t work
My Deals Stone is unavailable or expired
On which transaction types can you use Stones?
Can Shards or Stones granted in Reward Zone be reversed?