Use your ZEN PRO Card for everyday payments anywhere in the world.
Use a ZEN Travel Card when you need a local card in a specific country. This helps with ATM withdrawals, local services, or subscriptions that depend on the card’s country.
To learn how to order a card in the ZEN.COM app, see: How to order a physical ZEN card
How to choose the right card
Think of it this way:
- ZEN PRO Card → your main, global card
- ZEN Travel Card → your local card for one country
Choose the country for your Travel Card based on where you want to be treated as a local user. This usually means where you:
- withdraw cash from ATMs
- use local services
- pay for subscriptions linked to that country
Real-life examples
Here’s how this works in everyday situations:
- You live in Poland, but your Netflix account is set to Germany → choose Germany for your Travel Card
- You’re going on holiday to Italy and plan to withdraw cash → choose Italy for your Travel Card
- You travel between multiple countries → use ZEN PRO Card daily, and Travel Cards only where local access matters (cash withdrawals, local subscriptions)
ZEN PRO Card
Your ZEN PRO Card is your main card for everyday use.
Use it when you want to:
- Pay online or in stores worldwide
- Earn Shards in the Reward Zone
- Get 2 years of Extended Warranty on eligible electronics
Good to know
ZEN PRO Card is an international card. Some ATMs may add extra fees.
If you want to avoid that, use a Travel Card for cash withdrawals.
ZEN Travel Card
The design of the physical Travel Card may differ from how it appears in the app
A ZEN Travel Card is linked to one specific country and works like a local card there. For example, a Travel Card set to Italy is treated as an Italian card.
Use it when you want to:
- Withdraw cash from ATMs with lower ATM operator fees
- Use services that only accept local cards (for example, some subscriptions or local platforms)
- Get 1 year of Extended Warranty on eligible electronics
Important
- One ZEN Travel Card = one country
- If you need local access in different countries, you may need multiple Travel Cards
- Payments with a Travel Card do not earn Shards in the Reward Zone
Using both cards
Using both cards gives you more flexibility.
Use your ZEN PRO Card for daily spending, and switch to a ZEN Travel Card when you need local access in a specific country. This way, you can avoid extra ATM operator fees and keep the right benefits in each situation.
- Shopping, rewards, everyday use worldwide → ZEN PRO Card
- ATM withdrawals, local payments, subscriptions → ZEN Travel Card