I received an email about Terms updates

If you received an email from us on 03.08.2026, it explains the upcoming updates to ZEN Terms for Individual Users. These changes introduce a new way to deposit cash into your ZEN account or into another ZEN user's account by providing their phone number.

Below is an overview of what’s changing and when it applies to you.


What’s changing from 03.08.2026

These updates apply from the day you receive the Terms update email.

Cash deposits using Ria Money Transfer

You can deposit cash into your ZEN Personal account, or into another user's ZEN Personal account by providing their phone number. This service is available in partnership with Ria Money Transfer at participating locations.

Learn more about cash deposits via Ria Money Transfer here.

Find the map of participating locations here.


If you disagree with the changes

If you don’t agree with the changes, you can close your ZEN account at no cost.


See also:

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