Jakub Raduszewski
Activity overview
Latest activity by Jakub Raduszewski-
Jakub Raduszewski created an article, RESOLVED. 13.01.2025. Problems with access to the Priceless Moments program.
13.01.2025, 9:50 UTC+1You may have noticed the Priceless Moments program buttons have temporarily disappeared from the ZEN app. We are aware of this problem and are working to fix it as soon as pos...
-
Jakub Raduszewski created an article, RESOLVED. 30.12.2024. Problems with cryptocurrency top ups and transfers
30.12.2024, 10:30 UTC+1You may be experiencing an error when trying to top-up your ZEN account using cryptocurrency, or send a cryptocurrency from ZEN to external wallet. We are aware of this probl...
-
Jakub Raduszewski created an article, Edit or turn off auto top-up of ZEN account
QuestionHow to edit or disable auto top-up of ZEN account?Answer Information The auto top-up feature is currently being rolled out to ZEN Pro plan users. If you do not see it in your app yet, we ki...
-
Jakub Raduszewski created an article, Turn on auto top-up of ZEN account
QuestionHow can I set up automatic top-ups in my ZEN account to always have funds available in my account?Answer Information The auto top-up feature is currently being rolled out to ZEN Pro plan us...
-
Jakub Raduszewski created an article, Connect ZEN account to Bitget account
How-toHow to connect a ZEN account to a Bitget account?Answer Information Before connecting your accounts, make sure the following data are exactly the same both in ZEN and Bitget: Phone number, E...
-
Jakub Raduszewski created an article, Using ZEN Pro Card for subscription payments
QuestionI cannot use my ZEN Pro Card to pay for a subscription service, such as Netflix, Spotify, Apple App Store subscription. What can I do?AnswerSome subscription services, such as video streami...
-
Jakub Raduszewski created an article, Sharing ZEN account with other persons
QuestionCan I use one ZEN account together with other persons, or family?AnswerThe ZEN Personal account is meant for individual use only. We kindly ask that you do not share your account with other...
-
Jakub Raduszewski created an article, RESOLVED. 18.11.2024. Problems with top ups.
18.11.2024, 16:20 UTC+1We kindly inform you that the problem has been resolved and top-ups are now being processed correctly. Top-ups are now operating as normal. We sincerely apologize for any inc...
-
Jakub Raduszewski created an article, Difference between Platinum and Pro plan
QuestionWhat is the difference between Platinum and new Pro plan in ZEN?AnswerOur new ZEN Pro plan has the same fees for all transactions, as our Platinum plan, but with one key difference — it let...
-
Jakub Raduszewski created an article, RESOLVED. 12.11.2024. Problems with PLN ELIXIR transfers.
12.11.2024, 14:05 UTC+1We kindly inform you that the problem has been resolved, and pending transfers were completed. PLN transfers via ELIXIR are now operating as normal. We sincerely apologize fo...