How to show where your company’s money comes from

We need to know where the money paid into your company's account comes from. As a licensed financial institution, we're required to check this.

In many cases, your declaration in the application is enough. If we need documents, we'll ask in a task in the MY.ZEN.COM portal. Upload the documents that match the source you declared.

Which documents match your source of funds?

Revenue from your business

• Bank statements from your business account showing payments from customers
• Invoices issued to customers, with payment confirmations
• Contracts with customers

Share capital

• Registry entry or shareholder resolution on the capital contribution
• Bank confirmation that the capital was paid in

Loan from a shareholder

• Loan agreement signed by both parties
• Confirmation of the transfer to your company's account

Bank loan or credit

• Loan or credit agreement
• Confirmation that the money was paid out

External investment

• Investment or subscription agreement
• Confirmation of the payment from the investor

Grant or subsidy

• Grant decision or agreement
• Confirmation that the money was paid out

Money from your group of companies

• Agreement between the group companies, such as a loan, service, or cash-pooling agreement
• Confirmation of the transfer
• Group structure chart

Sale of assets

• Sale agreement
• Confirmation of the payment you received

What should every document show?

Make sure each document shows:

• Who sent the money and who received it
• The date
• The amount
• How the money moved through the account

We can't accept:

• Screenshots that don't show the bank name and account holder
• Documents without a date
• Edited documents
• A declaration on its own, when we've asked for documents

For general upload rules, see Which rules apply to every document you upload?

Not sure which documents match your source?

Ask us directly in the task. For other questions, contact ZEN.COM Support using one of the contact methods below.