How to open a ZEN account using Ukrainian documents

If you live outside Ukraine and want to open a ZEN account, here’s what you need to know about accepted documents and where registration is available.

To open an account with ZEN.COM

  1. Download the ZEN.COM app and start the standard registration process.
  2. If you live in a supported country but don’t have a temporary or permanent residence permit there, you can register using one of these:
    • your Ukrainian international passport (for traveling abroad), or
    • your Ukrainian biometric identity card
  3. You cannot open a ZEN account using:
    • a non-biometric Ukrainian passport (“booklet” type),
    • a Ukrainian driver’s license, or
    • a Ukrainian residence permit.
  4. If you live in another supported country and have a temporary or permanent residence permit there, use that permit during registration.

Important: your place of residence

To open a ZEN account, you need to have a residence address outside Ukraine. It is currently not possible to open a ZEN account with a Ukrainian residence address.

See also: In which countries can I open a ZEN account?

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