When should I use a ZEN PRO card, ZEN card, or ZEN Travel card?

Use the ZEN PRO card worldwide for purchases related to your business or professional activity and to earn rewards in Reward Zone. The ZEN PRO card is available to Pro plan subscribers and business customers.

Use the ZEN card for everyday payments without Reward Zone benefits. The ZEN card is available regardless of the ZEN subscription plan you choose.

Use the ZEN Travel card when you need a local card in a specific country. It is useful for ATM cash withdrawals, local services, or subscriptions that depend on the card’s country. The ZEN Travel card is available regardless of the ZEN subscription plan you choose. Purchases made with the ZEN Travel card do not earn Shards in Reward Zone.

To learn how to order a card in the ZEN.COM app, see: How to order a physical ZEN card


How to choose the right card

Think of it this way:

  • ZEN PRO card → your multi-currency shopping card with Reward Zone benefits
  • ZEN card → your multi-currency card for everyday payments without Reward Zone benefits
  • ZEN Travel card → your local card for one country

Choose the country for your ZEN Travel card based on where you want to be treated as a local user. This usually means where you:

  • withdraw cash from ATMs
  • use local services
  • pay for subscriptions linked to that country

Real-life examples

Here’s how this works in everyday situations:

  • You live in Poland, but your Netflix account is set to Germany → choose Germany for your ZEN Travel card
  • You’re going on holiday to Italy and plan to withdraw cash → choose Italy for your ZEN Travel card
  • You travel between multiple countries → use your ZEN PRO card for shopping, and ZEN Travel cards where you need a local card, such as for ATM cash withdrawals or local subscriptions

ZEN PRO card

Your ZEN PRO card is your main card for payments related to your business or professional activity, granting Reward Zone benefits.

Learn more about the ZEN PRO card here: What is a ZEN PRO card?


ZEN card

Karta ZEN PRO – obraz karty

A ZEN card is a payment card for everyday spending. It lets you pay and shop with your ZEN account and gives you access to standard ZEN.COM benefits when you have an active paid plan.

Purchases made with the ZEN card do not earn Shards in Reward Zone.

Learn more about the ZEN card here: What is a ZEN card?


ZEN Travel card

The design of the physical ZEN Travel card may differ from how it appears in the app

A ZEN Travel card is linked to one specific country and works like a local card there. For example, a ZEN Travel card set to Italy is treated as an Italian card.

Purchases made with the ZEN Travel card do not earn Shards in Reward Zone.

Learn more about the ZEN Travel card here: What is a ZEN Travel card?


Which card to use in different situations

Use the card that best matches what you’re paying for. Your ZEN PRO card works well for shopping and Reward Zone benefits, while a ZEN Travel card is useful when you need a local card in a specific country.

  • Shopping, Reward Zone benefits, worldwide use → ZEN PRO card
  • Everyday payments without Reward Zone benefits → ZEN card
  • ATM cash withdrawals, local subscriptions → ZEN Travel card

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