Answer
ZEN provides a suite of features designed to enhance the financial flexibility and shopping experience of its customers. These include:
- Multi-currency account for seamless currency exchange without additional fees (see: Exchange currency in ZEN app),
- Various top-ups (see: Top-up your ZEN account) and money transfer methods (see: Transfer funds from your ZEN account),
- Shopping protection (see: About ZEN Care Shopping Protection),
- Extended warranty for electronics (see: Information about ZEN Extended Warranty),
- Instant cashback and exclusive e-commerce deals (see: How does instant cashback work?).
Additionally, ZEN Care stands out as a premium service, offering straightforward returns and refund policies, along with instant resolutions for card transaction issues. By directly managing these processes for our customers, ZEN greatly minimizes administrative efforts, ensuring a more enjoyable experience and increasing customer satisfaction.
All these various benefits are combined in the ZEN app, the center of our ecosystem. It features a user-friendly interface that provides easy access to all our services and enhances the overall user experience.