How-to
What is my ZEN account's IBAN (International Bank Account Number)? Which account number should I use to receive funds to ZEN from other banks?
Answer
ZEN provides account numbers that can be used to make money transfers from other financial institutions to your ZEN account. Here's how to make a transfer to ZEN:
- Log in to the ZEN app and swipe right to see the currency icons. You should see a screen similar to this:
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When you tap the currency you are interested in, you will see your account number for local transfers in that currency, if it's available for you.
A separate tab will also contain the account number for SWIFT international transfers, if it's available for you.
If "Local" or "SWIFT" tabs do not show up in your ZEN app, please see this article.Important
Pay attention to the descriptions visible below the account number in ZEN app. They will help you decide which account number should be provided for the transfer you want to receive. Transfers sent to a wrong account number may be automatically returned to sender.
- SWIFT transfers must be sent to a number shown in the “SWIFT” tab for any currency supported by ZEN. It starts with “GB”, and the BIC/SWIFT code is TCCLGB3L.
- SEPA EUR transfers must be sent to a number shown in the “Local” tab for EUR currency. It starts with “LT”, and the BIC code is BZENLT22.
- Local PLN transfers (ELIXIR) must be sent to a number shown in the “Local” tab for PLN currency (if available on your account).
- Local GBP transfers (Faster Payments) must be sent to a number shown in the “Local” tab for GBP currency (if available on your account).
- Local RON transfers (TRANSFOND) must be sent to a number shown in the “Local” tab for RON currency (if available on your account).
- If you can't see the currency you need among the basic ones on the main screen, tap the three dots. This way, you will be able to see all currencies you can use with your ZEN account.
- Use the account details from the ZEN app to initiate a transfer from your bank's website or app, just like a regular transfer. You can also share your account details with the person or business who wants to pay you, or receive a salary from your work this way!