Security
Prevent scams and keep your ZEN account secure
Preventing scams and fraud
Transaction and activity verification
- Why do I see "Unlock your transaction" in my ZEN.COM app?
- My transaction seems to be stopped
- List of documents accepted for source of income verifications
- Why do I need to verify my identity again during login?
- What are the legal grounds for conducting the verifications?
- Why was my transfer declined after the review?
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