Countries supported for ZEN Personal account registration

Question

Which documents may I use to verify my identity in ZEN? In which country can I open a ZEN Individual account?

Answer

The types of identity documents we accept for identity verification vary depending on your nationality. If your identity documents are not currently supported, or your country is not visible on the list below, we won’t be able to offer you an account with us at this time. However, we regularly update our list of accepted documents, so you can check back later to see if yours has been added.

The full list of supported countries is also available here (List of permitted jurisdictions for onboarding*).

Important

Starting December 31, 2023, we at ZEN temporarily do not onboard new customers residing in the UK. This will likely change in the very near future and we'll keep you updated.

Documents and countries supported for identity verifications are:

Country ID Card Passport Residence Card* Driver's License
Andorra      
United Arab Emirates    
Armenia    
Austria
Australia  
Aland Islands      
Belgium
Bulgaria
Bhutan    
Canada    
Switzerland    
Chile    
Cyprus
Czechia
Germany
Denmark
Estonia
Spain
Finland
France
Georgia    
Guernsey      
Gibraltar  
Greece
South Georgia and the South Sandwich Islands      
Heard Island and McDonald Islands      
Croatia
Hungary
Indonesia      
Ireland
Israel    
Isle of Man      
Iceland  
Italy
Jersey      
Japan    
Republic of Korea    
Liechtenstein
Lithuania
Luxembourg
Latvia
Monaco  
Moldova    
Montenegro    
Malta
Norfolk Island      
Netherlands
Norway
New Zealand    
Oman      
Poland  
Portugal
Romania
Sweden
Singapore    
Slovenia
Svalbard and Jan Mayen      
Slovakia
San Marino    
Turkey    
Taiwan      
Ukraine    
United States Minor Outlying Islands      
United States of America      
South Africa    

* Only a residence permit that comes in the form of a plastic card is accepted. A visa, a residence permit not in the form of a plastic card (for example, a stamp in a passport, an electronic confirmation of a residence permit), or another document on the temporary stay of a foreigner cannot be used for registration.

See also: Countries supported for ZEN Business account registration

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