Countries supported for ZEN Personal account registration

Question

Which documents may I use to verify my identity in ZEN? In which country can I open a ZEN Individual account?

Answer

The types of identity documents we accept for identity verification vary depending on your nationality. If your identity documents are not currently supported, or your country is not visible on the list below, we won’t be able to offer you an account with us at this time. However, we regularly update our list of accepted documents, so you can check back later to see if yours has been added.

The full list of supported countries is also available here (List of permitted jurisdictions for onboarding*).

Important

Starting December 31, 2023, we at ZEN temporarily do not onboard new customers residing in the UK. This will likely change in the very near future and we'll keep you updated.

Please see the table below for documents and countries supported for identity verifications:

Country ID Card Passport Residence Card* Driver's License
Andorra      
United Arab Emirates      
Armenia      
Austria
Australia    
Aland Islands      
Belgium
Bulgaria
Bhutan      
Bouvet Island      
Canada      
Switzerland    
Chile      
Cyprus
Czechia
Germany
Denmark
Estonia
Spain
Finland
Faroe Islands      
France
Georgia      
Guernsey      
Gibraltar      
Greece
Heard Island and McDonald Islands      
Croatia
Hungary
Ireland
Israel      
Isle of Man      
Iceland  
Italy
Japan      
Republic of Korea    
Liechtenstein
Lithuania
Luxembourg
Latvia
Monaco      
Moldova      
Montenegro      
Malta
Netherlands
Norway
New Zealand      
Poland
Portugal
Romania
Sweden
Singapore      
Slovenia
Slovakia
San Marino      
Turkey      
Ukraine    
United States of America      

* Only a residence permit that comes in the form of a plastic card is accepted. A visa, a residence permit not in the form of a plastic card (for example, a stamp in a passport, an electronic confirmation of a residence permit), or another document on the temporary stay of a foreigner cannot be used for registration.

See also: Countries supported for ZEN Business account registration

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